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  • What does the rent include?
    The rent is all-inclusive. This means it includes all the expenses for electricity, water, heating, waste collection, furniture, and decoration. You don’t have to pay any extra or hidden fees every month!
  • What is the service fee, and when do I have to pay it?
    The service fee is a one-time payment of 154 Euro that is non-refundable and covers the following services: Launderette-voucher for 1 washing | Rent of bedsheets & linen | Final cleaning.
  • What is the amount and purpose of the deposit?
    The deposit is a security payment that is equal to two months of rent. It will be refunded to you when you move out, unless there are any damages or unpaid bills.
  • How and when will I receive my deposit back?
    You will receive your deposit back as a bank transfer to your account after you move out of your room at the end of the 6 months contract. Campus Casa will not pay the deposit back in cash. To get your deposit back, you need to: Sign the “Record of Delivery” when you move in to confirm the condition and inventory of your room. Clear out and clean your room and workspace when you move out, and leave them in the same condition as when you moved in. Pay for any damaged or missing inventory in your room or shared apartment. The cost of the damage will be deducted from your deposit. If the damage is caused by someone else in your apartment, and they don’t admit it, the cost will be split among all the students in the apartment. For more details on the deposit refund policy and the pricing for damaged or missing inventory, please click here.
  • What are the initial costs of moving in?
    The initial costs of moving in depend on the type of room you choose. They include the first-month rent, the deposit (equal to two months of rent), the service fee, and the Italian state taxes for the rent contract and the stamp. Here is a breakdown of the costs for each room type: Single room: First-month rent: 673 Euro Deposit: 1350 Euro Service fee: 154 Euro (one-time only) Italian state tax for rent contract registration: 36 Euro (one-time only) Italian state tax stamp: 2 Euro (one-time only) Total: 2215 Euro Double room: First-month rent: 518 Euro Deposit: 1040 Euro Service fee: 154 Euro (one-time only) Italian state tax for rent contract registration: 36 Euro (one-time only) Italian state tax stamp: 2 Euro (one-time only) Total: 1750 Euro
  • Who is responsible for the repairs and upkeep of the apartment?
    Campus Casa takes care of the regular maintenance of its apartments. This includes fixing any small defects in your room or the shared areas (kitchen/dining room, bathroom, hallway, outdoor terrace). However, you are responsible for any damage that you cause by destruction or negligence. You are also responsible for any changes that you make to the apartment without Campus Casa’s approval. In these cases, you will have to pay for the repairs. You also share the responsibility for the inventory in your apartment with your roommates. If any inventory is damaged or missing, the student who caused it will have to pay for it. The cost of the damage will be deducted from the deposit. For more details on the pricing for damaged or missing inventory, please click here. If the student who caused the damage does not admit it, the cost will be split among all the students in the apartment.
  • What is the minimum duration of the rental contract?
    The minimum duration of the rental contract is 6 months. We do not offer any shorter contracts. We have the following renting periods: Winter semester (mid-August to mid-February) Summer semester (mid-February to mid-August) If you leave your room before the end of your rental contract, you will not get a refund for the monthly rents or the deposit. The 6 months rent and the deposit must be fully paid.
  • Can I extend my rental contract after 6 months?
    Yes, you can extend your rental contract for another 6 months if you want to stay longer at Campus Casa. You will have to sign a new 6 months contract with us. The maximum duration of your stay at Campus Casa is 6 semesters (36 months). Please let us know at least 3 months before your current contract expires if you want to renew it.
  • How can I pay my rent?
    You can pay your rent only by bank transfer or postal order to our bank account.
  • When is the rent due?
    The rent is due on the first day of every month. You can set up a standing order with your bank to transfer the rent automatically. Click here to find out how to transfer your payment from your bank account abroad to our bank account.
  • What are the consequences of paying the rent late?
    We understand that sometimes there might be a delay of up to 10 days in the bank transfer of the rent. This is acceptable and will not affect your contract. However, if you don’t pay the rent after 10 days, we will send you a notice to remind you. If you ignore two notices and the rent is still not paid after 2 weeks, your contract will end automatically, and you will have to leave the room immediately. You will also lose your deposit.
  • When can I move in to the apartment?
    You can move in on the first day of the contract, after 5 pm, or on a later day. This is necessary to have time to clean the rooms and the flat. If you want to move in later than the first day of the contract, you must contact Campus Casa and let them know.
  • What are the rules and deadlines for moving out of the room?
    We appreciate your cooperation in leaving the room and the apartment clean and tidy by 9 am on the last day of your rental contract. This will help us to prepare the place for the next students. Please also remember to empty and clean the shared spaces, kitchen shelves and refrigerator two days before moving out. We kindly ask you to take care of the following tasks: Throw away any rubbish, bottles, boxes, etc. Wash the saucepans, cupboards, shelves and refrigerator. Clean the bathrooms and do a basic cleaning. We hope you enjoyed your stay at Campus Casa and treated the room and the apartment as your own. If anything is damaged or missing from the inventory, we will have to charge you for it. The cost of the damage will be deducted from your deposit. If the room is very dirty, we will also have to charge you an extra cleaning fee. For more details on the pricing for damaged or missing inventory and cleaning fees, please click here. If you need to move out earlier than the last day of your rental contract, please let us know and we will arrange a date for the final handover of your room and the repayment of your deposit. In this case, we will keep your deposit until we check the apartment and then transfer it to your bank account. You will have to pay for any bank expenses.
  • Can I share an apartment with students of the opposite sex?
    Yes, you can. The apartments are not separated by gender. However, the double rooms are only for students of the same sex. Campus Casa assigns rooms based on the order of arrival, so you might share an apartment with students of different genders.
  • Can I share a double room with someone of the opposite sex?
    No, you cannot. Double rooms are reserved for students of the same gender only. This means that you will share your room with another student who identifies as the same gender as you. Campus Casa does not accommodate couples in double rooms. We appreciate your cooperation and respect for this policy.
  • Do I have to share a bathroom with students of the opposite gender?
    Yes, depending on which apartment you stay in. Both apartments have two bathrooms for six students each. The bathrooms are assigned by room numbers, not by gender. So you will share a bathroom with three other students who may be of the same or different gender as you.
  • Will my room be cleaned?
    Cleaning of common areas provided: At Milano Campus Casa, we prioritize a clean and comfortable living environment for all our residents. Therefore, we offer regular cleaning services specifically for the common areas. Common Areas Cleaning: Our dedicated staff ensures that the shared spaces, including the kitchen and other communal areas, are regularly cleaned and maintained. Keeping your room clean is your responsibility: While we take care of the common areas, it is important to emphasize that the cleanliness and tidiness of your individual room are your personal responsibility. Personal Room Care: We kindly ask each student to take pride in their personal space and maintain it in a neat and organized manner. Garbage separation: As part of our commitment to environmental sustainability, we encourage proper garbage separation within our residence. Garbage Separation Guidelines: Please make sure to separate your kitchen waste into the designated categories (Paper/Plastic/Glass/Bio). Responsibility lies with each student to dispose of their garbage correctly. Conveniently located garbage containers are provided in the inner courtyard of the building. If you have any additional inquiries or need further assistance, please don't hesitate to reach out to us. We are here to help!
  • Keys and Digital Electronic Code Door Lock
    Convenient and Secure Digital Access: At Milano Campus Casa, we prioritize convenience and security by utilizing modern technology for accessing our apartments. Building Entrance: The main entrance, facing Via Maddalena Giudice Donadoni 4, is equipped with a "Digital Electronic Code Door Lock." You can access the building without the need for a traditional door key. Apartment Front Door: The front door of your apartment, located on the first-floor private outdoor terrace, is equipped with a "Digital Electronic Code Door Lock." No traditional key is required to access your apartment. Personal Room Key: To ensure your privacy and security, each apartment is equipped with a traditional key for your individual room. Key Distribution: Upon your arrival, we will personally hand over your room key, letterbox key, and garage key. Important Note: In the event of losing any of the traditional keys mentioned above, a replacement fee will be charged. Electronic Entry Codes: For your convenience, we will provide you with two electronic entry codes via email and WhatsApp. 1. Code 1: Building Entrance This code grants you access to the building entrance facing Via Maddalena Giudice Donadoni 4. 2. Code 2: Apartment Front Door Entrance This code allows you to enter your apartment via the first-floor private outdoor terrace. If you have any further questions or require additional information, please feel free to contact us. We are here to assist you.
  • Is it possible to exchange between double bedrooms after moving in?
    Flexibility for Bedroom Exchanges: We understand that personal preferences and circumstances may arise, and therefore, we allow exchanges between double bedrooms. Conditions for Exchanges: Both students involved in the exchange, as well as their roommates, must provide their consent for the swap. It is important to note that students residing in a double bedroom should share the room only with students of the same sex or gender. Please understand that Milano Campus Casa does not rent to couples, unless prior arrangements have been made with our team. Authorized Exchanges Only: To ensure a smooth living environment and proper administration, we kindly request that all bedroom and bed changes are arranged and authorized by Milano Campus Casa. Importance of Authorization: Unauthorized room and bed changes are not permitted to maintain fairness and order within the residence. If you have any further inquiries or need assistance with a bedroom exchange, please feel free to contact us. We are here to help!
  • Is it possible to exchange between single rooms after moving in?
    Flexibility for Single Room Exchanges: We understand that personal preferences and circumstances may arise, and therefore, we allow exchanges between single rooms. Conditions for Exchanges: Both students involved in the exchange must provide their consent for the swap. Prior Arrangements or Consent Required: To ensure a smooth transition and proper administration, we kindly request that any room exchanges are either made with prior arrangements with Milano Campus Casa or with the consent of both students involved. Importance of Authorization: Unauthorized room changes are not permitted to maintain fairness and order within the residence. If you have any further inquiries or need assistance with a room exchange, please feel free to contact us. We are here to help!
Feel free to contact us, for any further questions
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